O11ySources: Observability Sources
A plug-and-play data ingestion framework that radically simplifies how customers onboard data into VuNet's observability platform for monitoring, turning a multi-step complex engineering challenge into a simple, UI-driven workflow.
As the lead Product Manager, I owned the O11ySources initiative from concept to launch. I was responsible for the product vision, strategy, and execution, ensuring we built a solution that solved critical customer pain points and delivered significant business value.
- Defined product strategy and crafted a phased roadmap.
- Conducted customer interviews and market analysis to identify core problems.
- Authored PRDs, epics, and user stories for the engineering team.
- Collaborated with UX/UI designers to create an intuitive user experience.
- Led go-to-market strategy with marketing and sales teams.
Project Overview
O11ySources is a framework of pre-packaged, standardized monitoring solutions for common infrastructure components (servers, databases, firewalls, cloud services).
It abstracts away the complexity of data collection, parsing and enrichment. Each "O11ySource" includes everything needed, from data collection agents and configurations to pre-built dashboards and alert rules - to provide immediate visibility with minimal user effort. The goal was to make data ingestion a self-service, plug-and-play experience.
The Problem We Solved
Data is the lifeblood of observability, but getting it into the platform was our customers' biggest challenge. The process was manual, time-consuming, and required deep technical expertise.
Before O11ySources
Customers struggled with a complex and opaque data ingestion process, leading to long onboarding times and frustration.
Complex Configuration
Manual script writing and agent configuration for each data source.
Weeks to Onboard
Onboarding a single new data source could take days or even weeks.
Difficult Troubleshooting
No visibility into the data pipeline to diagnose why data wasn't showing up.
After O11ySources
We introduced a guided, visual, and automated workflow that empowered users and dramatically reduced time-to-value.
UI-Driven Setup
Users can configure their sources by follow a simple setup wizard right from the UI of VuNet's Observability Platform.
Minutes to Value
Data appears on pre-built dashboards in minutes, not weeks. And are configurable as per requirement.
Built-in Diagnostics
Visual data flow mapping and health checks for easy troubleshooting.
The Process & Solution
We followed a user-centric design process to build a solution focused on simplicity and power. The core of the solution is the guided, self-service workflow.
1. Discover & Select
User browses a library of pre-built O11ySources and selects the one they need (e.g., "AWS ALB", "Linux Monitor").
2. Enable & Configure
With one click, the O11ySource is enabled. The user follows a simple form to add source details like IP or credentials.
3. Deploy Agent
The system provides a pre-configured, lightweight agent package for the user to download and install on their target system.
4. Visualize Data
Data begins to flow and populate pre-built, context-rich dashboards and storyboards for immediate analysis.
Visual Data Flow with ContextStreams
A key innovation was ContextStreams, a feature providing a real-time, visual map of the data pipeline, enabling users to diagnose issues confidently.
Results & Impact
O11ySources was a massive success, transforming our customer onboarding experience and establishing a key competitive differentiator for the platform.
Reduction in Time to Onboard New Data Sources
Decrease in Ingestion-Related Support Tickets
Out-of-the-Box Integrations Launched in Year One
Customer Satisfaction Score for the New Feature